Job Description

Medical Appointment Clerk
Location: Naval Medical Center San Diego & Surrounding Clinics
Company: U.S. Got People (USGP)

USGP is currently seeking a dedicated Medical Appointment Clerk to join our team in supporting military service members, their families, and veterans at Naval Medical Center San Diego and affiliated clinics. This is a rewarding opportunity to be part of a respected federal healthcare system while building your career in a meaningful way.

What We Offer:

• Competitive Pay: $17.75/hour + Health & Welfare stipend
• Comprehensive Benefits Package: Medical, dental, vision, life insurance, and 401(k)
• Paid Time Off (PTO) and Sick Leave available

Qualifications:

• Education: High school diploma or GED equivalent
• Certification: Basic Life Support (BLS) from American Red Cross or American Heart Association
• Experience: Minimum of 6 months in a medical office or administrative healthcare setting
• Typing Speed: 50+ WPM - typing test certificate required

Immunization Requirements  (Must be current or able to obtain):

• Hepatitis B (series and titer)
• Tdap (Tetanus, Diphtheria, Pertussis)
• MMR (Measles, Mumps, Rubella)
• Varicella (Chickenpox)
• Tuberculosis (TB) test
• Current Influenza vaccine
• COVID-19 vaccine (if applicable)

Key Responsibilities:

• Greet and assist patients and visitors in a front-desk or office environment
• Answer and direct incoming phone calls; take and relay messages as needed
• Schedule and coordinate medical appointments, determine patient eligibility, and provide general instructions
• Retrieve, update, and organize medical records in accordance with clinic guidelines
• Ensure timely arrival of medical records for scheduled appointments
• Locate and obtain requested documentation or test results for healthcare providers
• Create, manage, and update appointment schedules and templates in patient scheduling systems
• Perform end-of-day processes and resolve any pending or delinquent appointments
• Provide general administrative and clerical support to ensure smooth clinic operations

About USGP:

At USGP, our mission is to support the health and well-being of America's veterans, active duty service members, and their families. We are proud to build a diverse, compassionate team of professionals dedicated to delivering high-quality care and operational support across federal healthcare facilities.

We value our employees and offer a work environment that encourages growth, collaboration, and professional development. This is an excellent opportunity for someone who thrives in a service-oriented environment and is looking to grow their career while making a difference.

Equal Opportunity Employer
USGP is proud to be an Equal Employment Opportunity employer. We welcome all qualified candidates regardless of race, color, religion, gender, national origin, disability, or protected veteran status.

Apply Today!
We look forward to reviewing your resume and welcoming you to the USGP team.

Job Type: Full-time

Pay: $20.97 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Work Location: In person