Job Description

Medical Office Clerk - Naval Medical Center San Diego & Surrounding Clinics

Location: Naval Medical Center San Diego, CA and affiliated clinics
Company: USGP
Position Type: Full-Time

USGP is currently seeking a Medical Office Clerk to support our military service members, veterans, and their families at the Naval Medical Center San Diego and surrounding clinics. This is a meaningful opportunity to be part of a mission-driven team in a federal healthcare setting.

What We Offer:

• Competitive Pay: $17.75/hour + Health and Welfare stipend
• Comprehensive Benefits: Medical, Dental, Vision, Life Insurance, and 401(k)
• Time Off: Paid Time Off (PTO), Sick Leave, Federal Holidays, and Weekends Off

Minimum Qualifications:

• Education: High School Diploma or GED equivalent
• Certification: Basic Life Support (BLS) from American Red Cross or American Heart Association
• Experience: Minimum of 1 year of general office experience
• Typing Requirement: 50 WPM or greater (Typing test certificate required)

Immunization Requirements  (Must be current or able to obtain):

• Hepatitis B (series and titer)
• Tdap (Tetanus, Diphtheria, Pertussis)
• MMR (Measles, Mumps, Rubella)
• Varicella (Chickenpox)
• Tuberculosis (TB) test
• Current Influenza vaccine
• COVID-19 vaccine (if applicable)

Key Responsibilities:

• Greet and assist patients and visitors at the front desk or information center
• Answer and route calls, take messages, and provide general assistance
• Schedule medical appointments and verify patient eligibility
• Relay instructions to patients and refer them to appropriate departments
• File, update, and retrieve medical records accurately
• Review records for completeness and ensure they are ready for appointments
• Obtain supporting documentation as requested by healthcare staff
• Create and manage appointment templates and schedules in medical systems
• Complete end-of-day processing and resolve pending appointments
• Perform additional administrative and clerical support tasks as needed

Why USGP?

At USGP, we're deeply committed to supporting the health and well-being of our military families. We believe in investing in our team and fostering an inclusive environment where professionals can thrive, grow, and build a meaningful career. This position offers the chance to gain valuable experience in a federal medical facility while making a real impact.

USGP is proud to be an Equal Opportunity Employer - M/F/disability/protected veteran status.
We look forward to reviewing your resume and welcoming you to our mission-driven team!

Job Type: Full-time

Pay: $17.75 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Education:

• High school or equivalent (Required)

Experience:

• office: 1 year (Required)

License/Certification:

• BLS Certification (Required)

Ability to Commute:

• San Diego, CA 92134 (Required)

Ability to Relocate:

• San Diego, CA 92134: Relocate before starting work (Required)

Work Location: In person